Postage
We can deliver express post, but please contact us before checking out to get a quote on postage.
FOR ORDERS OVER $100 CONTACT US BEFORE CHECKING OUT
Returns and exchanges
All returns are to be addressed to:
18 Bingley Ave, Notting Hill, VIC 3168
Victorian Goddess wants you to be happy with your purchase. If something is not right, please let us know. If you are unhappy with your item, we will gladly replace it. If there is not a suitable replacement, we will offer you a gift card to the value of your purchase.
If you do not want a replacement, a refund will be issued once the item is returned in it's original condition within 14 days.
Customers are responsible for the postage of returned items, and we recommend using a tracking service, as Victorian Goddess are not responsible for lost items.
Refunds will be made using the same method as payment was received.
Should your item be faulty, we will refund any return postage, once the item is received and confirmed faulty.
Please contact us should you have any problems
Booking Policy
If you make a booking for Henna body art, and wish to cancel, please give us 24 hours notice.